Important ServiceNow CIS-CSM Exam Questions
Certified Implementation Specialist - Customer Service Management CIS-CSM Exam
Attempt the Certified Implementation Specialist practice test and solve real exam-like CIS-CSM questions to prepare efficiently and increase your chances of success. Our ServiceNow CIS-CSM practice questions match the actual Certified Implementation Specialist - Customer Service Management exam format, helping you enhance confidence and improve performance. With our CIS-CSM practice exam software, you can analyze your performance, identify weak areas, and work on them effectively to boost your final Certified Implementation Specialist exam score.
| Exam Name: | Certified Implementation Specialist - Customer Service Management |
|---|---|
| Registration Code: | CIS-CSM |
| Related Certification: | ServiceNow Certified Implementation Specialist Certification |
| Exam Audience: | ServiceNow implementation specialists, Consultants, |
Total Questions
257
Last Updated
28-08-2025
Exam Duration
130 MINUTES
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Question: 1
What are common types of application record data that are imported during a CSM data migration? (Choose
two.)
Question: 2
How are ServiceNow's out-of-the-box Customer Service Management applications packaged? (Choose two.)
Question: 3
The ServiceNow Communities feature is only available for customers with ServiceNow Customer Services Management licenses.
Question: 4
Which social media channels are NOT available out-of-box?
Question: 5
A contact can submit a self-registration request from the customer portal with a registration code. Which of the following roles can approve the request? (Choose three.)
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