Important ServiceNow CAD Exam Questions

Answer: C

Explanation:

A transform map determines the relationships between fields displaying in an Import Set table and fields in an existing ServiceNow table, such as the Incidents or Users table.

The following platform feature can be used to determine the relationships between fields in an Import Set table to fields in an existing ServiceNow table:

Transform Map. This is a feature that defines the mapping between the fields of an Import Set table and the fields of a target table, such as incident, problem, or user. A transform map also specifies the logic and rules for transforming the imported data, such as coalescing, scripting, or applying data policies.

The following platform features are not used to determine the relationships between fields in an Import Set table to fields in an existing ServiceNow table:

Business Service Management Map. This is a feature that provides a graphical representation of the configuration items (CIs) and their relationships in the Configuration Management Database (CMDB). A Business Service Management Map can be used to visualize the impact of incidents, changes, or problems on the CIs and the services they support.

Data Sources. This is a feature that defines the connection and authentication information for an external data source, such as a file, a JDBC database, or a web service. A data source is used to import data from the external source into an Import Set table.

CI Relationship Builder. This is a feature that creates relationships between CIs in the CMDB based on predefined or custom rules. A CI Relationship Builder can be used to populate the CMDB with the dependencies and connections between the CIs.Reference:Transform Maps, Business Service Management Map, Data Sources, CI Relationship Builder

Answer: C, D

Explanation:

'A table that extends another table is called a child class, and the table it extends is the parent class' - this is about halfway down in this link below: https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/table-administration/concept/table-extension-and-classes.html

Answer: D

Explanation:

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/form-administration/concept/c_FormDesign.html

The Form Designer is a graphical interface for creating and customizing forms. The following statements are true for the Form Designer:

To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form. This will add the field to the form view without changing the table definition.

To create a new field on a form's table, drag the appropriate data type from the Field Types tab to the form and then configure the new field. This will create a new column on the table and add the field to the form view.

To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button. This will remove the field from the form view but not from the table definition.

The following statement is false for the Form Designer:

To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form. This is incorrect because sections are not available in the Field Types tab. To add a section, click the Add Section button on the toolbar or right-click on the form and select Add Section.Reference:Introduction to App Engine Studio for Developers,ServiceNow Studio Overview, Form Designer

Answer: A

Explanation:

Created UI policy on incident form, action set's cmdb_ci field as mandatory and script as not. result, field was not mandatory.

A UI Policy's Actions execute before the UI Policy's Scripts. Actions are predefined operations that can be applied to fields or sections, such as making them mandatory, read-only, visible, or setting a default value. Scripts are custom JavaScript code that can be used to perform more complex logic or validations. Actions are executed first, and then Scripts are executed if the UI Policy conditions are met. Reference: [ServiceNow Docs - UI policy actions], [ServiceNow Docs - UI policy scripts]

Answer: B

Explanation:

The ServiceNow REST API supports standard HTTP methods that correspond to create, read, update, and delete (CRUD) operations:

POST: Used to create a new resource.

GET: Used to retrieve a resource or list of resources.

PUT: Used to update an existing resource.

DELETE: Used to delete a resource.

The COPY method is not a standard method supported by the ServiceNow REST API. The primary methods utilized are POST, GET, PUT, and DELETE.

For more detailed information, refer to the official ServiceNow REST API documentation:

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