Important WGU (IAC1) Principles of Management at Western Governors University Exam Questions

Answer: B

Explanation:

The most effective conflict-resolution technique for creating a shared goal that cannot be attained without the cooperation of each of the conflicting parties is the establishment of superordinate goals.

Superordinate Goals (Answer B): Superordinate goals are overarching goals that are important to both parties in a conflict and require their cooperation to be achieved. These goals help conflicting parties to focus on common objectives and work together to achieve them, thereby reducing conflict and promoting collaboration.

Communication (Answer A): While communication is crucial in conflict resolution, it alone may not create a shared goal that necessitates cooperation.

Avoidance (Answer C): Avoidance is a passive approach that generally postpones the conflict rather than resolving it.

Authoritative Command (Answer D): This involves using authority to resolve the conflict, which may not create cooperation or shared goals among the parties.

Answer: A

Explanation:

The stage in the change process that the team is experiencing is contemplation. In this stage, the team is aware of the problem and is considering potential solutions but has not yet committed to a specific action. This stage involves discussions and evaluations of different options without definitive decisions being made.

Answer: C

Explanation:

A common consideration for starting a new business venture is finding the right opportunity. This involves identifying a viable market need or problem that the new business can address effectively. It also includes evaluating the feasibility, potential profitability, and personal fit of the business idea. Entrepreneurs must thoroughly assess opportunities to ensure that their venture can achieve success and sustainability.

Answer: C

Explanation:

To determine how well an individual can participate in a variety of physical job requirements, a performance test is most appropriate.

Performance Test (Answer C): This type of test assesses a candidate's ability to perform specific tasks or activities that are part of the job. It is particularly useful for jobs requiring physical abilities and skills.

Cognitive Ability Test (Answer A), Personality Ambitions Test (Answer B), and Integrity Test (Answer D): These tests evaluate mental capabilities, personality traits, and honesty, respectively, but do not measure physical job performance.

Answer: B

Explanation:

A feature of a bureaucracy (vertical) organization is that formal position authority is generally the primary means of running the organization. This means that decisions and directives come from a hierarchical chain of command, and roles, responsibilities, and processes are clearly defined and standardized.

Formal Position Authority (Answer B): Bureaucratic organizations rely on a clear hierarchy where authority and decision-making processes are well-defined and based on formal positions.

Decentralized Decision Making (Answer A), Collaboration Across Departments (Answer C), and Answering to Multiple Bosses (Answer D): These features are more characteristic of organic or matrix organizations rather than traditional bureaucracies.