Important WGU Organizational Behaviors and Leadership Exam Questions

Answer: D

Answer: C

Explanation:

To develop team effectiveness, it is important to balance individual and team rewards. This approach ensures that individual contributions are recognized and rewarded, while also encouraging collaboration and collective effort towards team goals. This dual focus helps maintain motivation at both the individual and team levels, promoting overall team effectiveness.

Answer: A

Explanation:

Leader-member exchange (LMX) theory proposes that early in the interaction between a leader and a follower, the leader categorizes the follower as part of an 'in-group' or 'out-group.' In-group members are trusted, receive more attention, and have more opportunities, while out-group members have a more formal relationship with the leader and fewer opportunities. This categorization impacts the dynamics of the leader-follower relationship and influences the follower's behavior and performance.

Answer: D

Explanation:

Cross-functional teams consist of employees from various departments or functions within an organization who are at approximately the same hierarchical level. This structure allows for diverse expertise and perspectives to be brought together to solve complex problems or achieve common goals. Reference: Robbins, S.P. & Judge, T.A. (2019). Organizational Behavior, 18th Edition. Pearson.

Answer: A

Explanation:

The relationship between performance evaluation and motivation is grounded in expectancy theory, which posits that employees are motivated to exert effort when they believe that their effort will lead to a favorable performance evaluation, which in turn will lead to desirable rewards. This belief in the link between effort, performance, and rewards is crucial for maintaining high levels of motivation. If employees do not have confidence in this relationship, their motivation to perform well will likely decrease. Reference: Vroom, V.H. (1964). 'Work and Motivation.' John Wiley & Sons; Locke, E.A., & Latham, G.P. (2002). 'Building a Practically Useful Theory of Goal Setting and Task Motivation.' American Psychologist.