Important BCS MBP18 Exam Questions

A business analyst has identified the following pattern of business activity in a process she has been asked to improve:

The following observations have been made.

a) The handle-offs in the process are unlikely to be worthy of further investigation.

b) The impact of bottlenecks in the tasks performed by Actor 2 should be explored.

c) The first task of actor 1 should always be immediately after the trigger event

d) The impact of bottlenecks in the tasks performed by Actor 3 should be explored.

Which of these observations are CORRECT?

A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member

1. Details of the booking are recorded on the club's computer system;

2. A new hooking record is created (manual record).

3. The amount of the deposit taken is recorded on the booking record (manual record);

4. The staff member records the booking on a planning chart (manual record),

5. An electronic booking confirmation is automatically sent to the customer,

6. A copy of the booking record is sent to the club manager (manual record)

How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?

When ordering goods from an online shop, a customer is given a choice of delivery methods. If the customer lives within certain qualifying locations, they can select same day delivery for an extra cost.

Request of location the customer can choose to have their order delivered to their home for a change of 2 select a weekend delivery to their home for 6, or choose to have their order delivered to a local store to collect, which is free.

Purchase of large products are dealt with by a separate delivery service, so customer are contacted once their order has been placed to arrange special delivery.

What are the input for the task select delivery type?

An exam provider employs a number of professionals as authors authors to write exam question for industry-recognised qualifications. An author who has written an exam question submits it for review to a subject matter expert (SME), who either confirms it is acceptable and passes it to the examiner for final review and sign-off, or responds to the author with commands regarding the revision required.

A business analyst constructed a business process model of the review process:

The following statements are about the business process model:

A) The diagram is a CORRECT representation of the scenario.

b) There are aspects of the scenario which are INCORRECT represented in the diagram.

c) There are aspects of the scenario which are INCORRECTLY omitted from the diagram.

d) The notation used in the diagram is INCORRECT.

Which of these statements is/are TRUE?

A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services.

Which model would support this approach to building a process map?