Important PECB ISO-31000-Lead-Risk-Manager Exam Questions

Answer: C

Explanation:

The correct answer is C. Number of suspended transactions. Regulatory risk indicators are metrics that signal potential noncompliance with laws, regulations, or regulatory expectations.

The number of suspended transactions often reflects regulatory controls being triggered due to suspected violations, noncompliant activities, or breaches of regulatory thresholds. An increase in suspended transactions can indicate heightened regulatory exposure, control weaknesses, or emerging compliance issues, making it a clear regulatory KRI.

Option A (increasing days in accounts receivable) is primarily a financial or credit risk indicator. Option B (employees' compensation claims) relates mainly to health, safety, or operational risk. Option D (production efficiency rate) is a performance indicator rather than a regulatory risk indicator.

ISO 31000 emphasizes the use of KRIs to provide early warning signals and support timely corrective action. From a PECB ISO 31000 Lead Risk Manager perspective, regulatory KRIs play a critical role in compliance oversight and governance assurance. Therefore, the correct answer is Number of suspended transactions.

Answer: B

Explanation:

The correct answer is B. Inclusive. ISO 31000:2018 identifies inclusiveness as a key principle of effective risk management. This principle requires appropriate and timely involvement of relevant stakeholders to ensure their knowledge, views, and perceptions are considered when managing risk. Inclusive risk management improves awareness, supports informed decision-making, and enhances ownership of risk responses.

In the scenario, Gospeed's top management failed to adequately consider input from operational staff when pursuing a new international delivery contract. Despite staff raising concerns about unreliable customs data and potential delays, their feedback was ignored in the rush to secure the deal. This directly contradicts the inclusiveness principle outlined in ISO 31000, which emphasizes that stakeholder engagement should occur at all stages of the risk management process, particularly when decisions have operational implications.

The consequence of this failure was delivery delays and financial penalties, demonstrating how excluding key stakeholders weakens risk identification, analysis, and treatment. While integration is also an important ISO 31000 principle, the issue described is not the absence of risk management from organizational processes, but rather the exclusion of relevant stakeholders from decision-making.

Continual improvement relates to learning and enhancing the risk management framework over time, which is not the primary failure described. The dynamic principle concerns responding to change and emerging risks, whereas the core issue here was ignoring available knowledge.

From a PECB ISO 31000 Lead Risk Manager perspective, the scenario clearly illustrates a violation of the inclusive principle, making option B the correct answer.

Answer: C

Explanation:

The correct answer is C. By anticipating and responding to risks as they emerge, change, or disappear due to evolving internal and external contexts. ISO 31000 identifies dynamic as a core principle of effective risk management, emphasizing that risks are not static and must be continuously monitored and reassessed.

The dynamic principle requires organizations to anticipate change, detect emerging risks, recognize shifts in context, and respond in a timely manner. This ensures that risk management remains relevant and effective in the face of uncertainty and evolving conditions.

Option A describes the adaptable principle, not the dynamic one. Option B reflects the structured and comprehensive principle. Option D is an administrative activity that supports risk management but does not capture the essence of being dynamic.

From a PECB ISO 31000 Lead Risk Manager perspective, adhering to the dynamic principle is critical for resilience and informed decision-making in rapidly changing environments. Therefore, option C is correct.

Answer: A

Explanation:

The correct answer is A. Issuing press releases and interviews tailored to health, safety, and CSR-related challenges. ISO 31000 highlights that communication with external stakeholders must be appropriate, consistent, controlled, and aligned with organizational objectives and governance arrangements.

The media represents a broad external audience with limited need for technical detail but high sensitivity to issues related to health, safety, environmental impact, and corporate social responsibility (CSR). Therefore, communication should be carefully crafted, accurate, and contextualized, focusing on key messages that inform without causing unnecessary alarm or misinterpretation.

Providing full technical risk registers (Option B) would overwhelm non-technical audiences and may expose sensitive information. Allowing multiple departments to issue independent statements (Option C) risks inconsistency, confusion, and reputational damage. Sharing internal dashboards publicly (Option D) contradicts good governance and information control practices.

From a PECB ISO 31000 Lead Risk Manager perspective, media communication should be centralized, authorized, and strategically managed, ensuring transparency while protecting the organization's interests. Tailored press releases and interviews allow organizations to communicate responsibly, maintain trust, and demonstrate accountability. Therefore, the correct answer is issuing tailored press releases and interviews.

Answer: A

Explanation:

The correct answer is A. Residual risk. ISO 31000 defines residual risk as the risk that remains after risk treatment measures have been applied. Organizations must decide how to manage residual risk, including whether to accept, monitor, or further treat it.

In Scenario 6, Trunroll implemented multiple risk reduction measures for health and safety inspections, such as hygiene protocols, staff training, and upgraded monitoring systems. However, management acknowledged that some exposure would remain even after these measures. To manage this remaining exposure, Trunroll reserved internal financial resources to cover unexpected losses or penalties.

This approach directly corresponds to managing residual risk, not inherent risk (which exists before controls) or target risk (the desired risk level). By reserving financial resources, Trunroll ensured that the residual risk remained within acceptable boundaries.

From a PECB ISO 31000 Lead Risk Manager perspective, explicitly recognizing and managing residual risk is essential for effective governance and accountability. Therefore, the correct answer is residual risk.