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Certinia PSA System Administrator 2023 PSA-Sysadmin Exam

Attempt the SysAdmin Certifications practice test and solve real exam-like PSA-Sysadmin questions to prepare efficiently and increase your chances of success. Our Certinia PSA-Sysadmin practice questions match the actual PSA System Administrator 2023 exam format, helping you enhance confidence and improve performance. With our PSA-Sysadmin practice exam software, you can analyze your performance, identify weak areas, and work on them effectively to boost your final SysAdmin Certifications exam score.

Vendor:	Certinia
Exam Name:	PSA System Administrator 2023
Registration Code:	PSA-Sysadmin
Related Certification:	Certinia SysAdmin Certifications
Exam Audience:	Implementation Consultants and System Administrators,

Total Questions

Last Updated

15-08-2026

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Question: 1

How would you determine what version of PSA your organization is on?

AGo to Setup > Installed Packages > PSA Core

BGo to Setup > Installed Packages > PS Enterprise

CGo to Setup > Installed Packaqes > FinancialForce Central

Answer: A

Explanation:

Where to Find the PSA Version

Step 1: Navigate to Setup in Salesforce.

Step 2: Search for Installed Packages.

Step 3: Look for 'PSA Core' in the list of installed packages.

Step 4: Check the version number displayed next to 'PSA Core'.

Why Not PS Enterprise or FinancialForce Central?

'PS Enterprise' includes additional components but does not display the main PSA version.

'FinancialForce Central' is unrelated to PSA versioning.

PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 137.

Question: 2

What is the best practice for limiting permissions in a FinancialForce Permission Set Group?

ACreate a Muting Permission Set and add it to the Group

BClone the Permission Set Group and remove unwanted permissions

CBuild your own permissions or Permission Set Groups

Answer: A

Explanation:

Best practice for limiting permissions in a FinancialForce Permission Set Group:

Use Muting Permission Sets:

Muting Permission Sets disable specific permissions within a Permission Set Group.

Instead of modifying or duplicating a permission set, mute only the permissions you do not need.

Why This is the Best Practice:

It avoids unnecessary duplication of Permission Set Groups.

It provides granular control over permissions without affecting other users.

Incorrect Answer Explanation:

B . Clone the Permission Set Group and remove unwanted permissions Incorrect

Cloning is not recommended as it creates redundant permission sets.

C . Build your own permissions or Permission Set Groups Incorrect

This is time-consuming and unnecessary when Muting Permission Sets can achieve the same result efficiently.

PSA System Administration Guide

Question: 3

Your current setup of utilization automatically subtracts PSA Holidays from the total number of hours defined in a resource's "Work Calendar." How can utilization be configured so Holidays are not automatically subtracted?

AGo to App Launcher > navigate to 'PSA Administration' > select 'Schedule Utilization' > Navigate to the Information section > set 'subtract holidays from total hours' to false

BGo to Ag Launcher > navigate to 'Configuration Groups' > select 'Utilization' > select 'subtract holidays from total hours' > set to false

CGo to Ag Launcher > navigate to 'Utilization Calculation' > select the calculation you want modified > set 'subtract holidays from total hours' to false

Answer: B

Explanation:

Understanding Utilization Calculation and Holidays

The Utilization Calculation process considers various factors, including work calendars and holidays.

The default behavior is to subtract holidays from the total work hours when computing utilization. This is controlled by the Configuration Option: 'subtract-holidays-from-total-hours = true'.

If the company does not want PSA to subtract holidays automatically, this setting must be changed to false.

How to Change This Setting

Step 1: Open the App Launcher in Salesforce.

Step 2: Navigate to Configuration Groups.

Step 3: Select 'Utilization' from the list of configuration groups.

Step 4: Locate the option 'subtract holidays from total hours'.

Step 5: Set this value to false and save changes.

Why This Works?

By setting 'subtract holidays from total hours' to false, PSA will stop deducting holidays from the available hours in the resource's utilization calculation.

This is useful for companies that manage leave differently, such as through a global PTO project instead of deducting from standard hours.

PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 117-118.

Question: 4

Your company is rolling out Skills and Certifications to encourage employees to track their skills and also decide which skills they would like to acquire. After rolling this feature out, end-users have noted they can't add their assignments to build their "Experience". What could be causing this problem?

AThe 'Enable Experience' checkbox in the enable-skills-experience configuration option is not selected

BThe 'Enable Experience' checkbox in the Skills Management custom setting is not selected

CThe 'Enable Experience' field on the PSA contact record is not selected

Answer: A

Explanation:

To allow end-users to add their assignments to build their 'Experience', the following configuration setting must be enabled:

Navigate to Configuration Options.

Locate the setting 'enable-skills-experience'.

Ensure that the 'Enable Experience' checkbox is selected.

Save and apply changes.

Option B (Skills Management custom setting) is incorrect because experience tracking is not controlled at the custom settings level.

Option C (Enable Experience on PSA Contact record) is incorrect because this setting does not exist on the contact record.

Thus, the correct answer is A.

PSA Sys Admin Essentials Student Guide Fall 20

Question: 5

When setting up a Utilization calculation, what does the "Is Report Master" field mean?

ACalculated utilization value from this job gets surfaced on the Contact record

BIn a Utilization calculation hierarchy based on Region hierarchy, this is the primary/highest job

CCalculated utilization value from this job gets surfaced in the Resource Planner 'Availability column'

Answer: A

Explanation:

The 'Is Report Master' field in utilization calculation determines whether the results of the calculation are displayed on the Contact (Resource) record.

Purpose of 'Is Report Master':

If checked, the calculated utilization values appear directly on the Contact record for each resource.

If unchecked, the utilization calculation is still processed but is not displayed on the resource's profile.

Utilization Calculation Process:

Utilization is calculated using timecards (historical utilization) and assignments (scheduled utilization).

The system determines billable and available hours based on Work Calendars and time-tracked activities.

Common Use Cases:

Organizations often check 'Is Report Master' to ensure resource utilization is visible on Contact records for reporting purposes.

If unchecked, utilization can still be accessed via reports and dashboards but won't appear on the Contact record.

Certinia PSA Utilization Calculation Guide

PSA System Administration Essentials

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